Global eHealth survey 2015

• Donor/non-public development funding is available for eHealth programmes
• Institutions or associations offer in-service training in the use of ICT for health as part of the continuing education of health professionals
• Institutions or associations offer in-service training in the use of social media for health as part of the continuing education of health professionals
• National eHealth policy or strategy exists
• National eHealth policy or strategy refers to the objectives or key elements of universal health coverage
• National health information system policy or strategy exists
• National policy or strategy on multilingualism exists
• National policy to govern the use of social media in the health professions exists
• National universal health coverage policy or strategy exists
• National universal health coverage policy or strategy refers to the use of information and communication technology (ICT) or eHealth
• Private or commercial funding is available for eHealth programmes
• Professional groups that are offered in-service training in social media for health as part of the continuing education of health professionals
• Professional groups that are offered in-service training in the use of ICT for health as part of the continuing education of health professionals
• Proportion of funding contribution for eHealth programmes provided by donor/non-public development funding sources over the previous two years
• Proportion of funding contribution for eHealth programmes provided by private funding sources over the previous two years
• Proportion of funding contribution for eHealth programmes provided by public funding sources over the previous two years
• Proportion of funding contribution for eHealth programmes provided by public–private partnership funding sources over the previous two years
• Proportion of institutions or associations offering in-service training in the use of ICT for health as part of the continuing education of health professionals
• Proportion of tertiary institutions (public and private) that offer ICT for health (eHealth) courses
• Proportion of tertiary institutions (public and private) that teach students of health sciences about the use of social media for health
• Public funding is available for eHealth programmes
• Public–private partnership funding is available for eHealth programmes
• Special funding is allocated for the implementation of the national eHealth policy or strategy
• Tertiary institutions provide training to students of health sciences on the use of ICT for health (eHealth)
• Tertiary institutions teach students of health sciences about the use of social media for health

• mHealth programmes for surveillance (operating levels and types)
• Policies or strategies that guide mHealth programmes
• Access to information and education for health care professionals, using mLearning (operating levels and types of programmes)
• An entity providing incentives and guidance for innovation, research and evaluation of health apps exists
• An entity responsible for the regulatory oversight of mobile health apps for quality, safety and reliability exists
• Government-sponsored mHealth programmes exist
• mHealth programmes for community mobilization/health promotion campaigns (operating levels and types)
• mHealth programmes for emergency toll-free telephone services (operating levels and types)
• mHealth programmes for health call centres/health care telephone helpline (operating levels and types)
• mHealth programmes for health surveys (operating levels and types)
• mHealth programmes for mobile telehealth (operating levels and types)
• mHealth programmes for patient monitoring (operating levels and types)
• mHealth programmes for reminders to attend appointments (operating levels and types)
• mHealth programmes for treatment adherence (operating levels and types)
• mHealth programmes that provide access to electronic patient information (operating levels and types)
• mHealth programmes that provide access to information resources, databases and tools (operating levels and types)
• mHealth programmes that provide clinical decision support (operating levels and types)
• The importance of capacity as a barrier to mHealth supporting universal health coverage
• The importance of cost–effectiveness as a barrier to mHealth supporting universal health coverage
• The importance of demand as a barrier to mHealth supporting universal health coverage
• The importance of effectiveness as a barrier to mHealth supporting universal health coverage
• The importance of funding as a barrier to mHealth supporting universal health coverage
• The importance of infrastructure as a barrier to mHealth supporting universal health coverage
• The importance of legal issues as a barrier to mHealth supporting universal health coverage
• The importance of policy as a barrier to mHealth supporting universal health coverage
• The importance of priorities as a barrier to mHealth supporting universal health coverage
• The role or function of health authorities in respect to the development and adoption of mHealth
• mHealth programmes for emergencies (operating levels and types)

• Dedicated national telehealth policy or strategy exists
• National telehealth policy or strategy includes objectives that address telehealth's contribution to universal health coverage
• Remote patient monitoring programmes (operating levels and types)
• Teledermatology programmes (operating levels and types)
• Telepathology programmes (operating levels and types)
• Telepsychiatry programmes (operating levels and types)
• Teleradiology programmes (operating levels and types)
• The importance of capacity as a barrier to telehealth supporting universal health coverage
• The importance of cost–effectiveness as a barrier to telehealth supporting universal health coverage
• The importance of demand as a barrier to telehealth supporting universal health coverage
• The importance of effectiveness as a barrier to telehealth supporting universal health coverage
• The importance of funding as a barrier to telehealth supporting universal health coverage
• The importance of infrastructure as a barrier to telehealth supporting universal health coverage
• The importance of legal issues as a barrier to telehealth supporting universal health coverage
• The importance of policy as a barrier to telehealth supporting universal health coverage
• The importance of priorities as a barrier to telehealth supporting universal health coverage

• eLearning courses are accredited by continuing medical education (CME) or professional licensing bodies
• eLearning is used for the in-service training of health professionals
• Main reasons for using eLearning in pre-service education
• eLearning usage in health sciences teaching institutions
• eLearning used to help teach health sciences students in pre-service education
• Main reasons for using eLearning for in-service education
• Professional groups that have adopted eLearning as an approach to in-service training
• Student groups that are offered eLearning as part of their pre-service education
• The importance of availability as a barrier to eLearning supporting universal health coverage
• The importance of capacity as a barrier to eLearning supporting universal health coverage
• The importance of cost–effectiveness as a barrier to eLearning supporting universal health coverage
• The importance of demand as a barrier to eLearning supporting universal health coverage
• The importance of effectiveness as a barrier to eLearning supporting universal health coverage
• The importance of funding as a barrier to eLearning supporting universal health coverage
• The importance of infrastructure as a barrier to eLearning supporting universal health coverage
• The importance of limitation as a barrier to eLearning supporting universal health coverage
• The importance of policy as a barrier to eLearning supporting universal health coverage
• The importance of priorities as a barrier to eLearning supporting universal health coverage
• Universities offer a health sciences degree that can be gained entirely online
• Universities offer certification in specific health sciences subjects that can be gained entirely online

• Electronic medical billing systems used in the health sector
• The importance of other barriers to EHR programmes
• Human resources for health information systems used in the health sector
• International standards used to support the national EHR system
• National EHR system exists
• Specific legislation governing the use of the national electronic health record (EHR) system exists
• Supply chain management information systems for health used in the health sector
• Systems linking to national EHR
• The importance of capacity as a barrier to EHR programmes
• The importance of cost–effectiveness as a barrier to EHR programmes
• The importance of demand as a barrier to EHR programmes
• The importance of effectiveness as a barrier to EHR programmes
• The importance of funding as a barrier to EHR programmes
• The importance of infrastructure as a barrier to EHR programmes
• The importance of legal issues as a barrier to EHR programmes
• The importance of policy as a barrier to EHR programmes
• The importance of priorities as a barrier to EHR programmes
• The importance of standards as a barrier to EHR programmes
• Use of national EHR system by other care facilities, and proportion using it
• Use of national EHR system by primary care facilities, and proportion using it
• Use of national EHR system by secondary care facilities, and proportion using it
• Use of national EHR system by tertiary care facilities, and proportion using it

• Individuals have the legal right to specify which health-related data from their EHR can be shared with health professionals of their choice
• Legislation exists that allows individuals to demand the deletion of health-related data from their EHR
• Legislation exists to protect the privacy of individuals' health-related data held in an EHR
• Legislation exists that allows for the sharing of personal and health data between research entities
• Legislation exists that allows individuals electronic access to their own health-related data when held in an EHR
• Legislation exists that allows individuals to demand their own health-related data be corrected when held in an EHR if it is known to be inaccurate
• Legislation exists that governs the international sharing of digital data between health professionals in health services through the use of an EHR
• Legislation exists that governs the national sharing of digital data between health professionals in other health services through the use of an EHR
• Legislation exists to protect the privacy of personally identifiable data of individuals, irrespective of paper or digital formats
• National policies or legislation to define medical jurisdiction, liability or reimbursement of eHealth services exist
• Policies or legislation exist to address patient safety and quality of care based on data quality, data transmission standards or clinical competency criteria

• Health care organizations use social media to help manage patient appointments
• Health care organizations use social media to make emergency announcements
• Health care organizations use social media to make general health announcements
• Health care organizations use social media to promote health messages as a part of health promotion campaigns
• Health care organizations use social media to seek feedback on services
• Individuals and communities use social media to help decide on what health services to use
• Individuals and communities use social media to learn about health issues
• Individuals and communities use social media to participate in community-based health forums
• Individuals and communities use social media to provide feedback to health facilities or health professionals
• Individuals and communities use social media to run community-based health campaigns
• National policy or strategy on the use of social media by government organizations exists
• National policy or strategy on the use of social media by government organizations makes specific reference to its use in the health domain

• National policy or strategy regulating the use of Big Data by private companies exists
• National policy or strategy regulating the use of Big Data in the health sector exists
• The importance of building capacity as a barrier to Big Data supporting universal health coverage
• The importance of information sharing as a barrier to Big Data supporting universal health coverage
• The importance of lack of integration as a barrier to Big Data supporting universal health coverage
• The importance of new analytical methods as a barrier to Big Data supporting universal health coverage
• The importance of privacy and security as a barrier to Big Data supporting universal health coverage
• The importance of standards as a barrier to Big Data supporting universal health coverage