Health manager’s guide: monitoring the quality of primary care

Designed for use by health facility managers in establishing a formal system for assessing and improving the quality of primary care at their facilities. Describes how managers can use compliance with standards of care to monitor the performance of health-care providers and health facilities and a step-by-step guide for designing and implementing a high-quality monitoring system. Builds user involvement and ownership by presenting tools that best meet user needs. (United States Agency for International Development)


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